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GE Lighting Privacy POLICY

Last modified: September 18, 2017

GE Lighting (“GE Lighting” or “we”) has developed lightbulb technology which can be connected to interact with GE’s cloud-based services and may be voice enabled to provide users with interaction and functionality. We call these products our Connected Home Products. GE Lighting’s Connected Home Products may be connected and voice enabled to work with GE Lighting’s website C by GE ( (“C by GE Website”) and GE Lighting’s mobile application C by GE (“C by GE App.”). GE Lighting’s Connected Home Products may also be voice enabled to work with smart home systems including Amazon’s Alexa, the Apple HomeKit and Google Home (“Third Party Connected Technology”), and with the third-party site Shopify.

GE Lighting believes strongly in protecting the privacy of your personal data collected through your use of GE’s Connected Home Products, the C by GE Website and the C by GE App, or through your use of GE Lighting’s Connected Home Products with Third Party Connected Technology. GE Lighting has developed this Privacy Policy for Connected Home Products (the “Privacy Policy”) to explain what categories of data GE Lighting collects, including personally identifiable information, and how that data is used and stored.

Use of the C by GE Website and the C by GE App is governed by this Privacy Policy. GE Lighting encourages you to read this Privacy Policy carefully before using the C by GE Website or App. Through your use of the C by GE Website and the C by GE App, you agree to be bound by this Privacy Policy, as supplemented or modified from time to time.


The C by GE Website and the C by GE App are not directed to children under the age of 13. GE Lighting does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, do not use the C by GE Website or the C by GE App and do not provide any personal information to GE. If you are a parent of a child under the age of 13 and become aware that your child has provided personal information to GE Lighting, please contact GE Lighting at ADD EMAIL ADDRESS to request that GE Lighting and you may request that GE Lighting cancel the account or delete the information collected.


Your Choices

To enable certain functionality within GE's Connected Home Products and the C by GE App (e.g. controlling the use of a Connected Home Product, sharing access with multiple users), you may need to register for an account via the C by GE Website and/or the C by GE App. GE Lighting will maintain any account registration details or information you provide in accordance with this Privacy Policy.


Which personal data do we collect?

GE Lighting collects the registration data each user provides to create an account on the C by GE Website and the C by GE App. This may include your full name, email address, user ID, password, IP address, and any information the user may provide regarding the environment in which the Connected Home Products are used (i.e., the name of the building and/or the room(s) in which the Connected Home Product is used), If you do not provide the information listed above, it may impair your ability to use the Connected Home Product or the service you have chosen to purchase.

If you email us through the “Contact Us” link on the C by GE Website or the C by GE App, GE Lighting will ask you for information such as your name and email address so we can respond to your questions and comments. You may choose to provide additional information as well.

If you choose to purchase a GE Lighting product via the C by GE Website or the C by GE App, GE Lighting will collect your address to ship the products you purchase and credit card or other payment related information to facilitate your purchase. You may elect not to have this information saved on the C by GE Website or the C by GE App.

The C by GE Website and the C by GE App may use cookies or web beacons and other methods to customize your browsing experience.

GE Lighting also may collect data regarding your use of the GE Lighting product(s), including information about whether the Connected Home Product is on or off, the length of time of use and the frequency of use. The use of any information collected regarding your use of the product is governed by GE Lighting’s End User Licensing Agreement (“EULA”). Please review the EULA in connection with your use of the C by GE Website and the C by GE App.


GE Lighting will use the information collected to register and administer your account, provide customer support, including but not limited to software and product updates and upgrades, monitor and improve the functionality and performance of its Connected Home Products, and develop new or improve existing products. Information you provide may be used to fulfill the service(s) or carry out the transaction(s) you have requested or authorized. For example, if you authorize an online purchase through the C by GE Website or mobile application, we will use the information provided to ship and bill you.

Additionally, by providing contact information, you imply consent for us to contact you about new products and promotions as well as updates to our services. You may choose not to receive marketing and promotional materials by noting your preferences on GE Lighting’s Feedback & Inquiries Form.


GE Lighting. may disclose personal information to service providers, business partners and other third parties, in accordance with applicable law; in response to legal process, such as a court order or subpoena; to defend our legal rights, or to respond to government requests. Any personal information that you provide may be transferred in a merger, acquisition, restructuring, or other corporate transaction involving GE Lighting or its assets.


GE Lighting maintains commercially reasonable and appropriate administrative, technical, and physical safeguards designed to protect the confidentiality, security, and integrity of the personal information you provide.


GE Lighting’s Connected Home products are designed to integrate with third-party services (e.g. Shopify, Amazon Alexa, Apple Home Kit, Google Home). GE Lighting’s C by GE Website and C by GE App may contain electronic links to other websites and/or mobile applications. These may include third-party sites controlled by companies that are not affiliates of GE Lighting or the General Electric Company.

Any links to third-party web sites are provided for your convenience and information. These sites may have their own privacy practices which we recommend you review if you visit any linked web sites. Any use of a third-party website or mobile application will be controlled by the privacy policy of the relevant third-party. GE Lighting is not responsible for the content of linked sites or your use of the third-party sites.

GE Lighting does not capture or store your login information or other personally identifiable information for any services provided by a third-party except for the purpose of pre-populating fields in your account profile, where relevant. Please note, however, GE Lighting may store session information or cookies.

Shopify is the shopping cart platform for web based orders of C by GE products. To fulfill your order or purchase, Shopify collects your: name, email address, IP address, shipping and billing address, and credit card or payment information (collected but not stored)

Third Party Connected Technology such as Amazon’s Alexa, Apple’s HomeKit, and Google Home are voice-enabled smart home services that can integrate with GE Lighting’s Connected Home Products to increase the functionality and performance of the GE Lighting products. To do this the Third Party Connected Technology providers may collect personal information. Please refer to the relevant privacy policy for the Connected Home Technology you choose to use to understand what may be collected. GE Lighting recommends you consult the respective website(s) for the Third Party Connected Technology you choose to use to review their privacy policies.

Shopify (
Amazon Alexa (


GE Lighting may modify, update or supplement this Privacy Policy periodically without prior notice to you to reflect changes in GE Lighting’s online information handling practices. In the event of a material change to this Privacy Policy, such as substantive changes in the handling of information, new types of data being collected, or the use of a different method for sharing information with third parties from what is outlined in this Privacy Policy, GE Lighting will communicate these changes via the C by GE Website and the C by GE App and indicate at the top of the statement when it was most recently updated.


If you have any questions or comments about this Privacy Policy or if you would like us to update information we have about you or your preferences, please contact us by visiting our Feedback & Inquiries Form.

Effective: 9/18/2017

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