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Privacy Policy for C by GE

Last modified: June 15, 2016

GE Lighting (“GE” or “we”) believes strongly in protecting the privacy of your personal data. We also believe it is important to inform you about how we will use your personal data, and to give you choices, where we can, about how that data will be used. We encourage you to read this Privacy Policy carefully.




To enable certain functionality (e.g. sharing access with multiple users) within GE's C by GE product and mobile app, you will need to register for an account via the C by GE app. All account registration information you provide shall be held by GE in accordance with GE Lighting Privacy Policy, which can be found at In the event you choose to use GE's C by GE product, the terms of this Privacy Policy shall apply.



Which personal data do we collect?

The type of personal data we collect depends on the method of collection.

  • Using the Website and the Mobile App, We will collect your:
    • Name
    • Email Address
    • Operational Data (i.e. wattage, voltage, and time of use)

This personal data is transferred securely and is then “hashed,” or scrambled into a meaningless string of numbers and letters, before being stored by GE.

Personally identifiable information (e.g. Name, email address) we collect consists only of what you share with us. For example, certain products may ask for this type of information so that we may contact you by phone or email at your request. You choose what, how, and when you want to share.

Web-enabled mobile applications may use cookies or web beacons and other methods to customize your browsing experience. Please see the GE Lighting Privacy Policy (referenced above) for more information.



Use of 3rd party services (e.g. Shopify) is governed by the privacy practices of those services. GE does not capture or store your login information or other personally identifiable information for these services except for the purpose of pre-populating fields in your account profile; however, session info or cookies may be stored.

We may provide links to third-party web sites for your convenience and information. These sites may have their own privacy practices which we recommend you review if you visit any linked web sites. We are not responsible for the content of linked sites or any use of the sites.

Shopify is the shopping cart platform for web based orders. Shopify collects your:

    • Name
    • Email Address
    • IP address
    • Shipping and Billing address
    • Credit Card information (collected but not stored)



We use the information collected to provide customer support, and when applicable, register and administer your account. Additionally, we may use the information you provide to contact you about new products and promotions as well as updates to our services and Privacy Policy.

Information you provide may be used to fulfill the service(s) or carry out the transaction(s) you have requested or authorized. For example, if you authorize an online purchase through the C by GE website or mobile application, we will use provided information to ship and bill you.



We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the data you have provided through GE's C by GE’s website and mobile app in a manner that is consistent with your previous relationship with GE and with this Privacy Policy.

We may transfer the data we store to other countries where we do business for the purposes described above. We will use reasonable methods to protect the data as described here unless otherwise required by applicable laws.

In the event you instruct us or have otherwise provided consent to transfer your data to a third party, the specific data transferred to such third party shall be at our discretion. Data transferred to a third party shall be pursuant to that third party's privacy practices which we strongly recommend you review prior to transfer. We are not responsible for the treatment or use of your data transferred to a third party pursuant to your instruction or consent even if such data originated with a device manufactured or sold by GE Lighting.



We maintain administrative, technical and physical safeguards designed to protect against unauthorized disclosure, use, alteration or destruction of the data you provide.



This Privacy Policy may be updated periodically to reflect changes in our online information practices. In the event of a material change to this Privacy Policy, such as substantive changes in the handling of information, new types of data being collected, or the use of a different method for the sharing of information with third parties from what is outlined in this Privacy Policy, GE will communicate these changes via the website and mobile application and indicate at the top of the statement when it was most recently updated.



If you have any questions or comments about this Privacy Policy or if you would like us to update information we have about you or your preferences, please contact us by calling us at 844-30-CbyGE (844-302-2943) or via email at


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